Privacy statement
Effective date:
This privacy statement was last changed on 9 June 2025, last checked on 9 June 2025, and applies to citizens and legal permanent residents of South Africa and Canada.
At NightJarr, we are committed to safeguarding the personal information of our clients, website visitors, and employees in compliance with the Protection of Perdsonal Information (POPI) and Personal Information Protection and Electronic Documents Act (PIPEDA).
This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, engage with our services, or interact with us in any way. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:
We clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
we first request your explicit consent to process your personal data in cases requiring your consent; we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf; we respect your right to access your personal data or have it corrected or deleted, at your request.
If you have any questions, or want to know exactly what data we keep of you, please contact us.
1. Purpose and categories of data
We may collect or receive personal information for a number of purposes connected with our business operations which may include the following:
- Contact through phone, mail, email, and/or webforms
- Payments
- Newsletters
- To support services or products that a customer wants to buy or has purchased
- To be able to comply with legal obligations
- Compiling and analyzing statistics for website improvement
- To be able to offer personalized products and services
1.1 Contact - Through phone, mail email and/ or webforms
The following categories of data are collected:
- A first and last name
- Account name or alias
- An email address
- A telephone number
- IP address
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
Retention period
We retain this data upon termination of the service for the following number of months: 24
1.2 Newsletters / E-mailers
The following categories of data are collected:
- A first and last name
- Account name or alias
- An email address
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
Retention period
We retain this data upon termination of the service for the following number of months: 24
1.3 To be able to comply with legal obligations
The following categories of data are collected:
- A first and last name
- Account name or alias
- An email address
- IP Address
Retention period
Upon termination of the service we retain this data for the following period: 7 years.
1.4 Compiling and analyzing statistics for website improvement
The following categories of data are collected
- IP Address
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
- Geolocation data
Retention period
Upon termination of the service we retain this data for the following period: 5 years
1.5 To be able to offer personalized products and services
The following categories of data are collected
- IP Address
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
- Geolocation data
Retention period
We retain this data until the service is terminated.
2. Sharing with other parties
We only share or disclose this data to other recipients for the following purposes:
Purpose of the data transfer: Google Analytics
Country or state in which this service provider is located: USA
Purpose of the data transfer: Google Ads
Country or state in which this service provider is located: USA
Purpose of the data transfer: Facebook Tracking and Ads
Country or state in which this service provider is located: USA
Purpose of the data transfer: Re-marketing Ads
Country or state in which this service provider is located: USA
Purpose of the data transfer: LinkedIn Tracking and Ads
Country or state in which this service provider is located: USA
We do not sell, rent, or trade your personal information. However, we may share your personal information with third parties in the following situations:
Service Providers: We may share your personal information with trusted third-party vendors and service providers who help us perform business operations, such as data hosting services, and analytics providers. These third parties are required to use your personal data only for the purposes for which it was provided and to maintain the confidentiality and security of your data.
3. Disclosure practices
We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.
If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.
4. Cookies
Our website uses cookies. For more information about cookies, please refer to our Cookie Policy on our Cookie Policy (CA) (linked to our cookies page on our site) webpage.
5. Security
We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorized access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.
6. Third party websites
This privacy statement does not apply to third party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.
7. Amendments to this privacy statement
We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.
8. Accessing and modifying your data
If you have any questions or want to know which personal data we have about you, please contact us. Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person. We shall provide the requested information only upon receipt of a verifiable consumer request. You can contact us by using the information below.
8.1 You have the following rights with respect to your personal data
a. You may submit a request for access to the data we process about you.
b. You may request an overview, in a commonly used format, of the data we process about you.
c. You may request correction or deletion of the data if it is incorrect or not or no longer relevant. Where appropriate, the amended information shall be transmitted to third parties having access to the information in question.
d. You have the right to withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice. You will be informed of the implications of such withdrawal.
e. You have the right to address a challenge concerning non-compliance with POPI or PIPEDA to our organization and, if the issue is not resolved, to the Office of the Privacy Commissioner of Canada.
f. We shall give access to personal information in an alternative format to an individual with a sensory disability who has a right of access to personal information under POPI or PIPEDA and who requests that it be transmitted in the alternative format if (a) a version of the information already exists in that format; or (b) its conversion into that format is reasonable and necessary in order for the individual to be able to exercise rights.
9. Children
Our website is not designed to attract children and it is not our intent to collect personal data from children under the age of consent in their country of residence. We therefore request that children under the age of consent do not submit any personal data to us.
9. Contact details
We have appointed a contact person for the organization’s policies and practices and to whom complaints or inquiries can be forwarded:
Johannesburg office:
Ferdie Bester
WeWork Rosebank
173 Oxford Road
Rosebank
Johannesburg
2193
Website: https://nightjarr.com
Halifax office:
Carmen de Jager
6317 York Street
Halifax
NS B3H 2K6
Canada
Website: https://nightjarr.ca